FAQ

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Frequently asked questions

How do I maintain my Crimsafe?

While Crimsafe mesh is stainless steel (304) and highly resistant to corrosion, meshes tend to act as filters, trapping airborne dirt and impurities. Staining on the mesh coating, caused by a combination of salt, moisture and airborne impurities, may result in reddish marks (common airborne impurities) or ‘fluffy’ white marks (salt build up).

It is, therefore, essential that routine maintenance occurs to keep the product in mint condition and proper working order. This should be done in accordance with the ‘Care & Maintenance Guide’ that was supplied with your invoice at the time of purchase. (link here)

Recommended cleaning products that are available to purchase in our showrooms include the HaRa cleaning glove, Crimsafe Stain Clean, and Crimsafe Wash and Wax.  However, a good quality car wash product would also suffice for cleaning your Crimsafe products.  The secret is in frequency.

Can my blinds be repaired?

If your blinds have been made by Ireland Blinds, we will more than likely be able to repair them for you. The exceptions to this will be where a component supplier has discontinued certain items, which is an uncommon event and outside our control.

I don't know the original source of my blinds!

If the blinds you need repaired are an imported or ready-made blind, they are normally unable to be repaired. The importer of these blinds do not bring parts into Australia.  They are only interested in the original sale and offer no after sales support. 

Will my blind fabric fade?

Yes. Anything that is placed in the sun will eventually fade to some extent. The dyes and pigments used are of a high quality and are designed to be able to reasonably handle full sun exposure. For this reason, the fabrics we use are typically rated between a 6 and a 7 on a colour fastness scale.

How can I clean my internal blind fabric?

Some fabrics are able to be professionally dry cleaned. Some are able to be washed by immersion in a bath of water. Many only require a wipe down with a damp cloth (use water or a spray-and-wipe cleaner very sparingly). Others are limited to the upholstery attachment of your vacuum cleaner. For the best advice relating to your blinds, call us with the fabric type.

How do I maintain my fabric awning?

Observe your awning from the time that it is newly installed to when you first start to notice a build-up of dust or other environmental particles. This will be the minimum period you should use in the future between inspections.

Once notes have been made of the build-up of such substances, cleaning should be carried out by the homeowner if safe and practicable. Otherwise, engage an experienced contractor. A gentle hosing (not high pressure) with fresh, clean water and gentle brushing with a soft nylon broom will remove most accumulations.

It is not advisable to leave it until the surface has bloomed with mould. Should it be found in this condition, it will require either detergent or bleach to remove the contaminants. It must then be neutralised and re-waterproofed to maximise its remaining life expectancy.

How do I maintain my aluminium awning?

Observe the awning from the time that it is newly installed to when you first start to notice a build-up of dust, leaf debris or other environmental particulates. This will be the minimum period you should use in the future between inspections. Once notes have been made of the build-up of such substances, cleaning should be carried out by the homeowner if safe and practicable. Otherwise, engage an experienced contractor.

You may use the same tools that you would use for washing your motor vehicle, or you may use a liquid dishwashing detergent and a soft bristled nylon broom and warm water. Using a similar approach to that of cleaning your car, seek out all cracks and crevices, then rinse thoroughly with clean water.

Will my metal awning need repainting?

The paint finish on your aluminium metal awning is a high-grade polyamide paint. It is made with a similar process and standard to that of modern corrugated roofs.  It may be painted, but is unlikely to require for many years.

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Window furnishings

What do I need to consider when choosing window furnishings?

• Privacy and light

How much light do you want in the room? How much privacy do you require in the room? Do you like a darkened room to sleep in? A pelmet across the top can be a complimentary way to finish off the window and add a layer to blocking light.

• Room function

Family rooms and offices require window solutions that allow you to enjoy the natural light, but also allow you to control glare when using computers or viewing television.

Dining areas should be stylish, considering privacy, but allowing soft light in.

Damp areas, such as bathrooms, toilets, laundries and kitchens, need a moisture-resistant solution that allows light and air flow but also considering privacy. A specially coated fabric would be an excellent choice in roller blinds, or choose venetian blinds made from aluminium or WoodNature faux wood. Vogue polyresin shutters are also an elegant option.

A child's room needs a solution that can darken the room for sleeping but allows light in during the day. Day/night roller blinds offer an unparalleled solution to this, but other options can also work well.  All of our blinds with cords or chains meet the Australian Standard for Child Safety.

Window furnishings for the kitchen must be able to be cleaned and raised if close to the cooking area or sink.

• Style of decorating

Rustic, formal, traditional or contemporary, we have options to reflect your personal style that will complement your existing decor while adding comfort and value to your home. Not sure what to choose? Our experienced staff will visit on site, offering you the opportunity to view our sample fabrics in the space you will use them, and help you find something both tasteful and practical.

• Energy efficiency

The right choice of window furnishings will reduce your energy costs.

We have many solutions to improve the energy efficiency of your home or office while adding comfort and style. Roller shutters, plantation shutters, window film, external louvred blinds... these are just some of the options to help keep your home comfortable all year round.  Even Crimsafe will improve the energy efficiency rating of your existing window.
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